Job seekers who work with winning agencies are 1.7 times more likely to be completely satisfied.


The Resource Connection, Inc. (TRC) announced today that they have won ClearlyRated’s Best of Staffing ® Talent Award for providing superior service to job seekers. TRC is a leading employment agency providing temporary help and staffing services in Massachusetts and southern New Hampshire.

Presented in partnership with CareerBuilder, ClearlyRated’s Best of Staffing Talent winners have proven to be industry leaders in service quality.  Results are based entirely on ratings provided by the permanent and temporary employees they’ve helped find jobs. On average, candidates who have been placed by winning agencies are 1.7 times more likely to be completely satisfied with the services provided compared to those placed by non-winning agencies. Less than 2% of all staffing agencies in the U.S. and Canada have earned the Best of Staffing Award for service excellence. 

Focused on helping to connect people with the right jobs to further their career, TRC received satisfaction scores of 9 or 10 out of 10 from 77% of their placed job candidates.  This is significantly higher than the industry’s average of 45%. Check out TRC’s ClearlyRated Profile Page.

Personalized Approach to Attracting High-Caliber Candidates

“Our goal is to use a personalized approach to provide outstanding candidate satisfaction. Our entire team is dedicated to making service a priority and we are proud and honored to be recognized for our efforts in this way.” TRC’s President and CEO, Janet Santa Anna, CSP said.

“In today’s historically tight labor market, attracting high-caliber candidates is a mission-critical focus for staffing and recruiting firms,” said ClearlyRated’s CEO Eric Gregg. “Best of Staffing Talent winners have set themselves apart in this competitive talent market by demonstrating their commitment to job seeker satisfaction, investing in a survey and feedback program that brings transparency to the talent experience at their firm. I’m thrilled to showcase these service leaders alongside their validated talent ratings and testimonials on!”

About The Resource Connection, Inc.

TRC, is a certified woman-owned temporary help and staffing services firm. It has been connecting the right people to the right jobs since 1987. It is headquartered in Middleton, MA and has an office in Boston. TRC provides temporary, temp to hire and direct hire placements. Positions include office and administrative, accounting and finance, customer service, data entry, human resources, legal support and more. Its customers range from Fortune 500 companies to small businesses, in almost every industry.  In addition, it serves state and local government as well as colleges and universities. The company is also the statewide contract holder for the Commonwealth of Massachusetts and the Massachusetts Higher Education Consortium temporary help contracts.

About ClearlyRated

ClearlyRated (formerly known as Inavero) administers more staffing agency client and talent satisfaction surveys than any other firm in the world, reporting on more than 1.2 million satisfaction surveys from staffing agency clients and job seekers each year. Committed to delivering ongoing value to the industry, ClearlyRated is proud to serve as the American Staffing Association’s exclusive service quality partner. Learn more at

About Best of Staffing

ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on is an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.