About Us

An award winning staffing company with a reputation for attracting and placing the best candidates for its client companies

Our job is to make your job easier

We connect people who are looking for work with companies that are hiring for temporary or full-time positions. But it’s not just about making connections, it’s about making the right connections.  

 

You will notice the difference right from the start. We ask a lot of questions and spend time getting to know you so we can find out what you need. Then the matching can begin. We offer temporary, temp-to-hire and direct-hire placement of office, administrative, accounting, finance, customer service, human resources, legal support personnel and more. 

 

Our customers range from Fortune 500 companies to small businesses, in almost every industry, as well as state/local government, colleges and universities. We are the prime vendor for the Commonwealth of Massachusetts and the Massachusetts Higher Education Consortium temporary help contracts. 

 

As a certified woman-owned business founded in 1987 we’ve earned a reputation for attracting and placing the best candidates for our client companies. We also offer payrolling services, customized recruitment and managed services. 

 

We could talk about the number of jobs filled and the number of people placed, but you’re not a number. Whether you are seeking a job or filling a position, we’re a partner who can help you succeed. 

 

We’ve received awards that highlight our capabilities, but our real reward is your satisfaction.

Our Mission

To be a premier regional provider of Temporary Help/Staffing Services by working closely with organizations of all sizes and job seekers to fill positions with the right people at the right time.  Our goal is to use a personalized approach together with state of the art systems to provide outstanding customer and candidate satisfaction with attention to the details that make a difference when matching people with roles. We value our own employees ensuring that they have the right tools and support to succeed. 

Our Team

Janet Santa Anna, CSP

President/CEO

The Resource Connection (TRC) Co-Founder Janet Santa Anna sees her role as much more than matching individuals with jobs. It’s about saving time and money for clients and helping them run smoothly by making sure they get extra workers when needed or fill a gap when there’s an absence. And, it’s about helping people find jobs where they can excel. This view fuels her commitment to delivering services that both employers and employees will rave about.

This commitment extends to her own staff. She seeks to make them successful with updated tools and ongoing support. She works side by side with her team to be easily accessible to staff and clients. “Respect, include and motivate all your employees, and they will do the same for you.”

Janet started in the temporary staffing business during college as a temporary employee at a major national staffing agency. She discovered an affinity for matching individuals with jobs and moved to a full-time position. Over nine years there, she worked her way up to area manager with six offices. She launched The Resource Connection to serve the North Shore and beyond. The company now provides staffing connections throughout Massachusetts and into southern New Hampshire. Her passion for excellence and personalized, “can-do” approach have fueled TRC’s growth and success. Meanwhile, she earned a Master’s Degree in Management with a Specialized Certificate in Organizational Development from Cambridge College School of Management. She is recognized as a Certified Staffing Professional by the American Staffing Association.

Janet is active in the community performing non-profit volunteer work and fundraising. In addition, she plays a leadership role with a number of trade and industry associations, including being an active member of the American Staffing Association and the Massachusetts Staffing Association where she is on the Board of Directors.

“It feels good to know that we have helped thousands of individuals get jobs. Many of our temporary assignments go temp to hire. It is also rewarding to help businesses by providing the staff they need to meet their goals.”

Peter A. Konrad, SHRM-SCP

Director of Operations

Peter Konrad, operations director, recognizes that the business of staffing is first and foremost about people. It’s about meeting their needs and helping them to be successful. This means making sure both those who are doing hiring and those who are hired are well served.

Peter has extensive experience in Human Resources as a Director level executive at a multi-billion dollar print and online media company where he led the Employee/Labor Relations function and managed highly effective Staffing teams which recruited and hired hundreds of employees at various levels annually. He is recognized as a Senior Certified Professional in HR by the Society for Human Resources Management.

In addition to HR, Peter’s background in financial management, marketing, and strategic planning has equipped him to manage the various daily issues of a busy staffing company. He is a problem solver by nature with a rare combination of being both analytical and people oriented. His approach is to first develop an understanding of a company’s general needs and priorities and then identify the challenges and develop solutions.

Peter has taught business and finance courses at the graduate and under-graduate level as an adjunct faculty member at several area colleges. He has long been active in the community and was a founding board member and President of Strongest Link AIDS Services, Inc. and served as a board member of AIDS Action Committee of MA where he is a current advisory council member.

Peter earned a Master of Business Administration from The Tuck School of Business, Dartmouth College and a Bachelor of Arts in Economics, Magna Cum Laude, Phi Beta Kappa, from St. Lawrence University.

“I value being a part of a dedicated team of people who I respect and enjoy working with. My role is to identify and implement the business tools, plans and processes that will help them excel.”

Karen Zabelski

Accounting Director

It’s not all about math and numbers for the Accounting Director Karen Zabelski. Although she is responsible for accounting, financial analysis and strategic planning, to her the job is just as much about providing the best service to customers and employees. She was drawn to The Resource Connection because of this dedication to staff, temporary employees and clients.

She brings to her role two decades of experience as controller for a global manufacturing firm along with a dedication to the mission of The Resource Connection. Her goal is to have the accounting department exceed expectations and provide assistance and support to the team.

Karen previously was responsible for administration and financial operations of a company that designed and manufactured equipment for the oceanographic, geophysical, military and educational marketplaces. She is president and director of the Friends of the Ipswich Elderly, Inc., advocating for seniors in the community. She earned a Bachelor of Science in Accounting, Cum Laude, from UMass, Amherst, MA.

“It’s very satisfying to work for a company that helps people. I love to read the testimonials from clients about the temporary employees we place with them. I am also touched by the notes of thanks from our temporary employees.”

Fatima Lopez

Staffing Coordinator

Dawn Marshall

Boston Office Staffing Coordinator

Jill Kouroubacalis

Payroll & Accounting Assistant

Sarah Jaskevich, CSP

Staffing Coordinator

Maria Costantini

Administrative/Staffing Assistant

Zach DeRubeis

Payroll & Invoicing Assistant

Mocha

Team Support

Certifications

TRC is proud to be certified as a woman owned business (WBE) by the Massachusetts State Supplier Diversity Office (SDO), formerly SOMWBA, and the Women’s Business Enterprise National Council (WBENC). In addition, TRC has been recognized as one of the Top 100 Women Led Businesses in Massachusetts.

Affiliations

Office Locations

161 South Main St.,
Middleton MA 01949
1-978-777-9333

140 Clarendon St., Suite 221,
Boston MA 02116
1-800-649-5228

140 Clarendon St. Boston, MA 02116

161 South Main St. Middleton, MA 01949

Providing Temporary Help, Staffing Services and Employment Opportunities in Massachusetts and Southern New Hampshire since 1987

Service Areas

With offices in Middleton and Boston, The Resource Connection, Inc. provides staffing services and employment opportunities in the Greater Boston area and on the North Shore. As the Prime Vendor of office and administrative temporary help for the Commonwealth of Massachusetts and the Massachusetts Higher Education Consortium, TRC recruits and places candidates in locations throughout the Commonwealth of Massachusetts.

TRC’s core service area for non-contract clients includes the following Massachusetts communities in Essex County, Suffolk County and eastern Middlesex County: Amesbury, Andover, Beverly, Boston, Boxford, Cambridge, Chelsea, Danvers, East Boston, Essex, Everett, Georgetown, Gloucester, Groveland, Hamilton, Haverhill, Ipswich, Lawrence, Lexington, Lynn, Lynnfield, Marblehead, Malden, Manchester-by-the-Sea, Medford, Melrose, Merrimac, Methuen, Middleton, Nahant, Newbury, Newburyport, North Andover, North Reading, Peabody, Reading, Revere, Rockport, Rowley, Salem, Salisbury, Saugus, Somerville, South Boston, Stoneham, Swampscott, Topsfield, Wakefield, Wenham, West Newbury, Wilmington, Winthrop and Woburn. TRC also services Portsmouth NH and vicinity.

TRC is a woman owned and managed business,
certified as a WBE by the Commonwealth of MA
Supplier Diversity Office

Fax

1-978-777-3360