Since her arrival at our office, Claudette has adapted extremely well to the pace of the work at the reception desk; she has also acclimated to the culture and been very professional in her dealings with clients and office staff.  Claudette has been exemplary in her performance and has taken the initiative on many occasions; she has demonstrated quality customer service skills from day one.  Office staff has expressed their appreciation to me regarding Claudette’s professionalism on several occasions and the office has truly benefitted from her employ.