MIDDLETON, MA- February 4, 2020The Resource Connection, Inc. (TRC), a leading Massachusetts temporary help/staffing services agency announced today that they have won a 2020 Best of Staffing Talent Award for providing superior service to their candidates. Presented in partnership with presenting sponsor, CareerBuilder, and gold sponsors Indeed and Glassdoor, ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their candidates.

On average, job seekers who work with winning agencies are 1.7 times more likely to be completely satisfied with the services provided compared to those placed by non-winning agencies. TRC received satisfaction scores of 9 or 10 out of 10 from 81.1% of their placed job candidates. This is significantly higher than the industry’s average of 45%.   There was a 47.3% response rate to the ClearlyRated survey, giving a comprehensive view into the high quality service this firm provides.

“Attracting the best talent for jobs is critical in today’s job market.  This requires providing an outstanding candidate experience through superior service, said Janet Santa Anna, TRC’s President/CEO.   Service to our clients and candidates is a priority for us.  We are proud and honored to be recognized for our efforts in this way.”

“Now more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with,” said ClearlyRated’s CEO Eric Gregg. “This year’s Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction, but taking action on the feedback. I couldn’t be more proud to showcase these industry leaders alongside feedback from their actual clients and candidates on And, we applaud them for their commitment to making improvements at their respective firms!”

About The Resource Connection, Inc.

TRC, a temporary help and staffing services firm, has been connecting the right people to the right jobs since 1987. It is headquartered in Middleton, MA and has an office in Boston.  TRC provides temporary, temp to hire and direct hire placements.  Positions include office and administrative, accounting and finance, customer service, data entry, human resources, legal support and more. Its customers range from Fortune 500 companies to small businesses, in almost every industry.  In addition, it serves state/local government, colleges and universities.

About ClearlyRated

Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at

About Best of Staffing

ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on  ClearlyRated is an online business directory that helps buyers of professional services find service leaders and vet prospective firms.  The directory is based on based exclusively on validated client and talent ratings and testimonials.